Privacy Policy

VENEX Company Limited (“VENEX”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).

We may collect personal data from you when you:

• Visit or use our website
• Make enquiries or contact us
• Subscribe to our services, newsletters, or promotions
• Participate in events, surveys, or marketing activities

The types of personal data we may collect include:

• Name
• Contact details (e.g. email address, phone number)
• Company name and job title
• Any other information you voluntarily provide

Provision of personal data is voluntary, but failure to provide certain information may affect our ability to provide services to you.

Your personal data may be used for the following purposes:

• To respond to your enquiries and provide services
• To process transactions and manage accounts
• To send administrative and other information (e.g. updates, notices)
• To conduct marketing and promotional activities (subject to your consent where required)
• To improve our website, services, and user experience
• To comply with legal and regulatory requirements
• Any other directly related matters.

We may use your personal data (such as your name and contact details) to send you marketing communications about our products, services, and promotions.

We will not use your personal data for direct marketing without your consent. You may opt out at any time by following the unsubscribe instructions or contacting us.

We may disclose your personal data to:

• Group companies, subsidiaries, affiliates and associated companies
• Agents, contractors or service providers who assist in our business operations (e.g. IT, hosting, marketing) or in provision of our goods, facilities and services
• Professional advisers (e.g. legal, accounting)
• Regulatory authorities or law enforcement agencies where required by law

Where necessary, personal data may be transferred to locations outside Hong Kong. We will take all reasonably practical steps to ensure such data is protected in accordance with applicable laws or consistent with the latest guidance as issued by the Privacy Commission for Personal Data, Hong Kong.

We take all reasonably practical measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required or permitted by PDPO and applicable laws.

Under the PDPO, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data

Requests should be made in writing to the contact details below. We may charge a reasonable fee for data access requests as permitted by law.

Our website may use cookies and similar technologies to:

• Improve website functionality and performance
• Analyze website traffic and usage
• Enhance user experience

You may adjust your browser settings to refuse cookies; however, some parts of the Site may not function properly.

For details, please refer to our Cookies Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

VENEX reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

VENEX Company Limited
Email: inquiry@ve-nex.com

In the event of any inconsistency between the English and Chinese versions of this Privacy Policy, the English version shall prevail.

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